Frequently Asked Questions
European Autoworks
Frequently Asked Questions (FAQs)
Welcome to the European Autoworks FAQ—your go-to resource for understanding our commitment to excellence in European vehicle collision repair. Read on to see why your vehicle is in expert hands.
I’ve been in an accident—what should I do next?
Contact European Autoworks before getting estimates or dealing with your insurer. We’ll guide you through the process, represent your best interests, and help you avoid unnecessary hassles.
Must I bring my car to a shop my insurance company recommends?
No. You have the right to choose your repair facility. Insurance companies may suggest locations, but those shops might use aftermarket parts or offer discounted services that compromise quality. At European Autoworks, we always use genuine OEM parts and maintain manufacturer certification.
Are multiple estimates required?
No. The law doesn’t mandate getting multiple estimates. Any reputable shop uses modern estimating systems. You choose where your vehicle gets repaired.
Will my car ever be the same after the accident?
Yes. With OEM parts and certified procedures performed by manufacturer-trained technicians, your car will be restored to its original—or better—condition.
What if the frame is damaged—can it be restored safely?
Absolutely. Our skilled team uses precision equipment to restore structural integrity to factory standards. If repairs aren’t safe or possible, we’ll recommend your insurer classify the vehicle as a total loss.
Can European Autoworks waive my deductible?
Only your insurance provider can waive your deductible. We complete and bill repairs transparently. In fault or comprehensive claims, deductibles apply based on policy terms—check with your insurance for specifics.
Will the paint color match perfectly?
Using advanced spectrophotometry, calibrated tools, and OEM-grade paints from Akzonebel Sikkens Line , our technicians ensure flawless color matching. We consider variables such as temperature, paint application technique, and blending to achieve seamless results.
Are you factory-certified? What’s the benefit?
Yes. European Autoworks maintains full manufacturer certification. This means our technicians undergo ongoing training, we use genuine parts, and we adhere to OEM standards—protecting warranties and ensuring top-quality repairs.
Why factory-certified over non-certified shops?
Factory-certified centers meet rigorous OEM standards—ensuring top-tier training, equipment, genuine parts, quality oversight, warranty protection, and better resale value. Non-certified shops may cut corners and risk your vehicle’s performance and value.
How do you stay at the forefront of collision repair?
We continually invest in cutting-edge tools, training, and methods—including CAD/CAM systems, advanced materials, and expertise in repairing electric vehicles and ADAS systems—ensuring your car is repaired using the latest industry standards.
What if I encounter quality issues after pickup?
We stand behind our workmanship. Our repairs are guaranteed for the duration you own the vehicle. Though wear-and-tear or external damage isn’t covered, we’ll make it right if you’re unsatisfied.
How long will my repairs take?
Every repair timeline is tailored; we value quality and safety over speed. Unlike shops operating under insurance cycle-time mandates, we focus on doing the job right—even if it takes a bit longer.
Why shouldn’t I just go with the cheapest quote?
A low estimate may indicate subpar materials or rushed workmanship. At European Autoworks, we offer transparency, detailed estimates, and long-term value through quality, safety, and warranty-backed repairs.